Any human can miss something, but a human as busy, & perhaps more importantly, a human filled with so much creativity, is bound to miss something now & again. But how we handle that when it happens is the part where someone's character shines through.
It has been pretty painful trying to reach someone with TinyOnion for the last few weeks. I messaged through the website twice and IG. Reasonable replies should be given, especially in this environment of fraud. But thanks for posting what is going on.
Leading from the Top! Thank you!
I love how you are handling this. Props to you and I’m sure you’ll get all the grace you need from all involved!
These things happen. There was no ill intent on your part, so I’m sure the accounts who did get hit, they will be cool so long as this gets remedied 👍
Any human can miss something, but a human as busy, & perhaps more importantly, a human filled with so much creativity, is bound to miss something now & again. But how we handle that when it happens is the part where someone's character shines through.
Thanks Jimmy T, you're worth the sub regardless
Haha no worries, take my money!
It has been pretty painful trying to reach someone with TinyOnion for the last few weeks. I messaged through the website twice and IG. Reasonable replies should be given, especially in this environment of fraud. But thanks for posting what is going on.
Hey Larry, I'm sorry about that.
In the future, if you need to get in touch, please email us directly at hello@tinyonion.com.
Our DMs are often filled with bots, so it's easy to miss things there. That email has multiple eyes on it. Thanks!